After a lot of hard work and continued dedication by our team we are pleased to announce that Chestnut Hills Dental has received AAAHC Accreditation! Accreditation is a voluntary process through which an ambulatory health care organization is able to measure the quality of its services and performance against nationally recognized standards. The accreditation process involves self-assessment by the organization, as well as a thorough review by the AAAHC’s expert surveyors, who are themselves, ambulatory health care professionals.
The AAAHC Certificate of Accreditation is a symbol to others that an organization has committed to providing high-quality care and that it has demonstrated its commitment by measuring up to the AAAHC’s high standards. The real value of accreditation, however, lies in the consultative and educational process that precedes the awarding of the certificate. It is this self-analysis, peer review and consultation that ultimately helps an organization improve its care and services. Getting ready to undergo a surgical procedure is a serious undertaking. If you are considering or scheduled for surgery, you should be prepared to ask your physicians questions not only about their personal credentials and training but also about their practice and abilities to perform the procedure they are considering.
Looking for the AAAHC seal of accreditation can help you make some of these informed choices. Accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC) means that the organization, whether it is a multi-specialty ambulatory surgery center or a single-specialty office based practice, has undergone a thorough review of its policies and practices and delivers quality patient care.
Below are some examples of what the Accreditation Association looks for when surveying an organization:
- Are patients treated with respect, consideration and dignity?
- Are patients provided with complete information concerning their diagnosis, evaluation, treatment and prognosis and given the opportunity to participate in decisions involving their health care?
- Are patients given information regarding their rights and responsibilities, services available to them at the organization, provisions for after-hours and emergency care, fees, payment policies and credentialing of health care professionals.
- Is there a process for identifying, analyzing, reporting and preparing an action plan for adverse incidents?
- Does the organization have an appropriate procedure for validating the qualifications of individuals who provide health care services?
- Does the organization have an appropriate procedure for determining what types of procedures a health care professional may provide?
- Does the organizations maintain an appropriate and secure health information system?
- Are there appropriate personnel policies?
- Does the organization do periodic patient satisfaction surveys?
Quality of Care Provided
- Are patients contacted in a timely manner regarding significant problems and/or abnormal lab findings?
- Are there mechanisms in place to ensure the transfer of patients when appropriate?
Quality Management and Improvement
- Does the organization have procedures in place for reviewing their quality of care?
- Does the organization have an appropriate quality improvement program?
- Does the organization have a risk management program designed to protect the life and welfare of its patients and employees?
Clinical Records and Health Information
- Does the organization have an organized system for collecting, processing, maintaining and storing patient records?
- Are the presence or absence of allergies and untoward reactions towards drugs and other materials recorded in a uniform location in patient charts?
- Are patient records transferred to the new health care professional when a patient is transferred?
- Does the organization encourage employee participation in seminars, workshops and other educational activities that are relevant to its missions and objectives?
- Does the organization continuously monitor the maintenance of licensure and/or certification of professional personnel?
Facilities and Environment
- Does the organization comply with all state and local building codes and regulations?
- Does the organization have the necessary personnel, equipment, and procedures to handle medical and other emergencies that may arise?
- Is the space allotted for a particular function or service adequate for the functions performed therein?
- Are the anesthesia services provided by the organization adequately supervised by one or more physician or dentist qualified by the governing body?
- Does the organization receive the informed consent of the patient for the nature of the anesthesia planned?